Shipping:
• $8 flat shipping fee for orders under $100 and free shipping for orders over $100 within USA.
• $14 shipping fee for order weight less then 450 grams and each addictional 450g will add $5 shipping fee to China, Taiwan and Hong Kong. Please email us, we will get you best rate of the international shipping fee.
• All the package will ship via UPS ground mail within 24 hours of funds cleared.
• If you need something special about shipping, email us and we will try to help you out.
Return:
GinsengKUB.com offers a 100% Satisfaction on all orders. If you are not satisfied with any product you may return it within 30 days of delivery for a full refund or exchange minus any shipping charges on original shipment except in the case that TianFoo.com sent the wrong item or items. All returned items must be received in new condition and all return postage is paid by customer. Any return questions can be answered by customer service 8:00 a.m.-5:00 p.m. central standard time at 1-888-443-2818. Please send all returns to the address on your invoice or packing slip.
